Guest Agreement

Respectfully Please Read

Welcome to The Cabins at Terrace Beach

Welcome to The Cabins at Terrace Beach

Go Cabins Vacation Property Management, under the brand The Cabins at Terrace Beach is a small property management company established in 2002 located in beautiful Ucluelet, BC. Our vacation rental properties range from hotel style suites in our Lodge, Cozy Rainforest and Ocean Front Cabins as well as our “Sabbatical” Condos overlooking Spring Cove. Our small caring team has been managing vacation rental properties and providing exceptional experiences for our guests since 2002. We are pleased that you chose to spend your West Coast time with us. This choice has provided you with the opportunity to experience the true coastal way of life, Cabins’ Style; which is “Check-In and Chill Out”.

Guest Agreement

Here at the Cabins, we are pretty chill and hope that you are able to be chill as well. We do wish, however, to come to an agreement at check-in so that the cabins, the land, all guest and the staff are treated with respect. We aim to provide you with a beautiful clean, comfortable accommodation. Guest Services hours are from 10am – 6pm. By making my booking I have agreed to the following Guest Agreement and will uphold Cabin Nation’s culture of check in and chill out

Stress Free Self-Check-In & Self-Check-Out Program

Our Self-Check-In time starts at 4:00PM. Starting at 4:00PM we begin our self-check ins: Please note, we cannot accommodate early check ins. Upon arriving, each guest will have an envelope with their name on it at the self-check-in board located at the front deck of the check in center at 1090 Peninsula Road. If you arrive after our office hours of 6:00PM, no worries, your envelope will be on the self-check-in board. Inside your envelope you will find a Welcome Package. There will be a key and a map with instruction to your cabin or suite. Also enclosed in your envelope will be additional information related to our protocols during your stay and before checking out. It is important that you read and respect all In-House Rules and Policies.

Self-Check-Out is any time before 11:00 AM. We ask that you follow all the Check Out Protocol before dropping your keys in the drop box located on the front deck of the check in centre. Please note, we cannot accommodate late check outs. It is important that you read and respect all check out policies including the instructions left on totes you will have for your bedding and towels.

No Smoking Policy: Please respect we have a NON-SMOKING policy on all our property. This includes the use of E-Cigarettes and Vape Pens. All interiors, all exterior decks, all common property, and all parking areas are non-smoking.

Noise after 10:00PM: Please keep noise down after 10 pm as a common courtesy to all our guest. Sound travels from exterior decks; we ask that you respect this agreement.

Campfires: Terrace Beach is a public beach. Campfires are banned during summer months. Campfires are permitted non-summer months provided there are no burning restrictions in place and guests follow conditions provided by the District of Ucluelet’s outdoor burning bylaw. www.discoverucluelet.com/travel-advisories/

No Fireworks: The District of Ucluelet does not allow fireworks. Fireworks disrupt guests, residents, and wildlife. We ask all guests at The Cabins to refrain from using fireworks while visiting the town of Ucluelet.

Garbage: Please keep garbage inside so as to not attract bears or other critters. Extra garbage bags have been provided or just ask if you need additional garbage bags. Please follow our Self Check Out Program instructions for guest garbage.

Recycling: Please help us by rinsing out your recyclable containers before placing them in the recycling bin outside your cabin. Currently everything but glass jars are recycled in Ucluelet. *Glass beverage containers/bottles can be recycled.

All Cabin Supplies (dishes, bedding, etc.) need to stay in the cabin. Please do not move items from cabin to cabin as it makes it difficult for housekeeping to sort out the Inventory of each cabin.

Washing dishes is a guest responsibility. Handle with care. In general, we ask that you leave the cabin as close to how you found it as possible in respect to the property and staff.

Please use towels for in-cabin personal use only. Please do not take towels to the beach or use them for cleaning up spills in the kitchen.

Terrace Beach is one of the most bio-diverse beaches on the west coast at low tide. Please leave all living creatures; starfish, anemones, crabs and plants at the beach to help us keep it that way.

Lost and Found Policy: Guests are responsible for safeguarding their personal belongings during their stay. If you leave an item behind, please inform Guest Services immediately. All lost and found items will be securely held for 30 days from the date of discovery. Please note that a minimum service fee of $20, along with the COD charge from Canada Post, will apply. The service charge must be settled before the return of any item.

Keys: Please return the same number of keys that you were given at Check-In when you Check-out and follow our Self-Check Out instruction for key drop.

Damage: Repair and maintenance problems must be brought to Management’s attention within 24 hours of occurrence. Excessive Damage or items needing replacement will be charged against the credit card on file up to 30 days after Departure Date pending final invoices and cost. Excessive cleaning charge will apply if the renter and guests do not follow our Guest Agreement.

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